Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Care Navigators (formerly known as Receptionists) provide an important link for patients with the practice and are your initial contact point for general enquiries. They provide information on services and results and direct you to the right person depending on your health issue or query. Care Navigators make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing blood test forms, dealing with prescription enquiries, financial matters, and enquiries relating to patient records as well as carrying out searches and practice audits.

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.