Welcome to Rookery Medical Centre
To provide and promote excellent health care within a caring and efficient environment.
This vision has three core values: Clinical Excellence, Care and Efficiency:
- Clinical Excellence: speaks for itself, and also relates to our strong teaching tradition and aim for excellent management of long term conditions.
- Care: means in a clinical sense but also, just as importantly, the customer service we give to our patients. It also means care for each other, making sure everyone working at the surgery feels supported and encouraged in their role.
- Efficiency: Is about administrative and clinical systems and procedures running smoothly and the appropriate use of NHS resources.
We believe that if we get these core values right it will help us work smoothly as a practice, and develop our services in the right direction. Our aim in all our thinking, planning and doing is for improvement in these three areas (importantly without improvement in one area negatively impacting on the other two).
The Practice is located on the first floor of Rookery House. Therefore, a lift is provided. Within the Practice all areas are accessible in a wheelchair. We have lowered an area of the Reception so that those patients who use a wheelchair can speak to a Receptionist more easily. There is also a lavatory suitable for the disabled provided.
(Site updated 02/02/2016)